User Guide

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General Recommendations

Our video server is powered by a HTML5-based  web application. This means that you are not required to install any software or plug-in in order to join our webinars because it runs within your web browser. You should be able to use any recent versions of any of the major browsers, including Chrome, FireFox and Safari to join our webinars.

During the webinar, it is good practice to remain muted because in quiet environments your computer will raise the gain of your microphone and transmit noise to the other participants. Furthermore, if more than two participants are unmuted, there could occur a feedback, which reproduces a loud noise to every participant.

During a webinar, if you are not speaking, it may also be a good idea to turn your video off, to save bandwidth and improve your experience (improve the video stream and sound quality).

The instructions on this page is broadly split into (a) Join a Webinar (b) Webinar controls (c) Breakout Rooms.

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Guidelines on how to join a Webinar-

(1) In order to join a webinar please log into our website.    Visit this weekly webinar and click on the button (see image below).  





(2) You will now be prompted to choose whether to join with your microphone enabled or in listen mode.

Please choose join with Microphone and then mute yourself after you have joined.

(3) If this is the first time you are connecting to our video conference server, you may be prompted to grant your browser permission to use the microphone.  If this is the case, please click “Allow”

(4) Next you are prompted to perform an echo test. Please try saying a few words and check if you hear the echo. If you hear the echo, please Click “Yes”.

(5) You have successfully joined our weekly webinar!  If you would like to enable your video, please click the camera button, below.

(6) If this is the first time you are connecting to our webinars, you may be prompted
to grant your browser permission to use the camera. If this is the case, please click “Allow”

(7) Now choose which camera you wish to use (if you have more than one) and the video quality, and click “Start Sharing”. If you have a slow (WiFi) connection, Medium or Low quality can be a good choice to save bandwidth.

(8) You can control your microphone, sound, camera and raise hand feature by clicking the buttons below.

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Open photo

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