MARINO, Alfonso; PARISO, Paolo. Italian Public Tourism Sector, Bureaucracy and Change Management Process: Four Bureaucratic Organizational Typologies. Journal On Tourism & Sustainability, [S. l.], v. 2, n. 1, p. 6–22, 2018. Disponível em: https://ontourism.academy/journal/index.php/jots/article/view/39. Acesso em: 3 may. 2024.